Hillary Alexander brings an unusual combination of backgrounds to puppy training. Before founding Hillary's Hound House in 2014, she spent 35 years in competitive equestrian sports and worked as a Marriage and Family Therapist after earning her master's in Clinical Psychology from Pepperdine University. According to her site, she's been training dogs in obedience and agility for nearly two decades.
The San Rafael facility operates what they call a "Puppy Nursery" with a sensory garden designed for scent work and agility exercises. Their signature offering is an all-day immersive program rather than brief training sessions—puppies spend the day rotating through structured learning, supervised play, rest periods, and socialization. The business describes training an estimated 100 puppies annually through this format over the past decade. They also send families home with personalized videos of their own puppy practicing skills, and offer coaching sessions that include teaching children how to interact safely with young dogs.
What stands out in their approach is an emphasis on emotional regulation alongside skill-building. Their foundation program for very young puppies (8-14 weeks) focuses on helping dogs learn to stay calm and make thoughtful choices in stimulating situations, which they distinguish from performance-based training. Older puppies and adolescent dogs get regular outings to stores, parks, and other public spaces as part of building what they describe as genuine confidence in real-world settings.