Legal

Privacy Policy

How Barklen collects, uses, discloses, and protects personal information when you use Barklen websites, applications, products, and services.

Effective date: August 27, 2026·Last updated: August 27, 2026

Barklen ("Barklen," "we," "us," or "our") is a dog training marketplace and business platform. Our services are designed to help dog owners discover professional dog-training businesses and to provide dog-training businesses with software, payments, business education, marketing opportunities, industry resources, and other tools for operating and growing their businesses.

This Privacy Policy explains how Barklen collects, uses, discloses, and protects personal information when you use Barklen websites, applications, products, and services.

This includes, where applicable:

Barklen.com and the Barklen dog-training marketplace
Barklen business accounts
Barklen business-management software
Barklen payments functionality
Barklen Featured Placement
Dog Training Business Academy by Barklen
Barklen newsletters and communications
Dog Training Business Mastermind and other Barklen communities
Barklen Video Interviews
Barklen research, reports, and industry resources
Other websites, applications, and services that link to this Privacy Policy

1. The Different Roles Barklen Plays

Depending on how you interact with Barklen, we may process information in different ways.

Dog Owners and Website Visitors

If you browse Barklen, search for trainers, create an account, contact a business, subscribe to communications, or otherwise interact directly with Barklen, we generally determine how your personal information is used.

Dog-Training Businesses

If you claim a listing, create a business account, purchase Featured Placement, subscribe to Barklen business software, participate in the Academy, or otherwise use Barklen's professional services, we process information necessary to provide those services.

Clients of Dog-Training Businesses

Dog-training businesses may use Barklen software to store and manage information about their own clients, prospective clients, dogs, appointments, programs, payments, communications, and operations.

For this information, the dog-training business generally determines why the information is collected and how it is used, while Barklen provides the software and infrastructure used to process it on the business's behalf.

If you are a client of a dog-training business and have questions about information that business stores about you in Barklen, you may need to contact the dog-training business directly.

2. Information We Collect

The information Barklen collects depends on how you interact with our services.

Contact and Identity Information

We may collect:

Name
Email address
Telephone number
Mailing address
Account username
Profile information
Business role or title

Account Information

When you create or use a Barklen account, we may collect:

Login information
Account preferences
Business affiliations
Subscription information
Account activity
Communications with Barklen

We may use authentication providers and security technologies to help protect accounts.

Business Listing Information

For dog-training businesses, we may collect or display information such as:

Business name
Business address
Service areas
Telephone number
Email address
Website
Social media profiles
Business description
Training specialties
Training programs
Program pricing
Training methods or philosophies
Trainer information
Photos and media
Hours
Reviews
Availability
Business credentials or other information voluntarily provided

Some business listing information may come directly from the business, while other information may be obtained from publicly available websites, business pages, public records, directories, data providers, or other lawful sources. Businesses may be able to claim listings and request corrections to information.

Directory and Marketplace Activity

When consumers use Barklen, we may collect information about:

Searches
Locations searched
Trainer profiles viewed
Programs viewed
Links clicked
Inquiries submitted
Businesses contacted
Saved businesses or preferences
Other marketplace interactions

Lead and Customer Information

Businesses using Barklen software may enter or receive information such as:

Prospective customer information
Client contact information
Lead source
Lead status
Consultation information
Follow-up activity
Notes
Appointments
Program purchases
Customer communications

Dog and Training Information

Businesses may use Barklen to maintain information about dogs, including:

Dog name
Breed
Age
Photograph
Training goals
Behavior concerns
Training program
Session notes
Training progress
Homework
Program milestones
Vaccination records
Care information
Other service-related information

Although information about a dog is not necessarily personal information by itself, it may become associated with an identifiable owner or household.

Scheduling and Operational Information

Businesses may use Barklen to manage:

Appointments
Calendars
Trainer schedules
Program capacity
Board & Train stays
Group-class enrollment
Staff assignments
Facilities
Service history
Operational records

Payments and Transaction Information

If payments are processed through Barklen, information may include:

Transaction amount
Customer
Merchant/business
Payment status
Invoice information
Refunds
Disputes
Chargebacks
Payout information
Platform fees
Payment-related identifiers

Payment card information may be collected and processed directly by our payment processor, such as Stripe. Barklen generally does not need to store complete payment-card numbers.

Communications

We may collect communications sent through or to Barklen, including:

Emails
Support requests
Inquiry messages
Feedback
Survey responses
Messages sent through Barklen software
Customer-service communications

Video Interview Information

Businesses invited to participate in a Barklen Video Interview may provide:

Video recordings
Audio recordings
Interview responses
Transcripts
Business information
Trainer biography
Training philosophy
Business story
Other information voluntarily provided during an interview

Participation in Barklen Video Interviews is invitation-only and voluntary. Additional consent or release terms may apply before an interview is recorded or published.

Academy and Educational Information

If you participate in Dog Training Business Academy by Barklen, we may collect:

Enrollment information
Course activity
Lesson completion
Program participation
Assignments
Survey responses
Webinar participation
Questions
Feedback

Device and Usage Information

When you use Barklen, we may automatically collect information such as:

IP address
Browser
Device type
Operating system
Pages visited
Referring pages
Date and time of access
Click activity
Session information
Approximate location derived from IP address
Cookie and similar technology identifiers

3. How We Collect Information

We may collect information:

Directly from you
From dog-training businesses
From consumers contacting businesses through Barklen
From publicly available sources
From business websites and profiles
From payment processors
From service providers
From analytics technologies
From cookies and similar technologies
From integrations authorized by a business
Through Barklen software and marketplace activity

4. How Barklen Uses Information

We may use information to:

Operate Barklen
Provide trainer search and discovery
Display and maintain business listings
Process consumer inquiries
Provide business-management software
Manage leads, clients, dogs, programs, appointments, and operations
Enable payments and transaction records
Provide customer support
Authenticate accounts
Prevent fraud and misuse
Improve security
Send service communications
Provide requested marketing communications
Operate Featured Placement
Deliver Academy courses and webinars
Operate communities and newsletters
Facilitate Barklen Video Interviews
Develop and improve products
Analyze marketplace usage
Understand industry trends
Produce aggregated research and business insights
Measure performance
Diagnose technical problems
Enforce our agreements
Comply with legal obligations
Protect Barklen, businesses, consumers, and others

6. Business Customer Data

Dog-training businesses may upload or generate information about their prospective customers, clients, dogs, programs, employees, and operations through Barklen.

The business remains responsible for determining whether it has the legal right to collect and use that information.

Businesses are responsible for:

Providing legally required notices
Obtaining legally required consent
Maintaining appropriate permissions
Using Barklen lawfully
Responding to their customers' privacy requests when applicable

Barklen may process Business Customer Data to provide the requested software services, maintain security, provide support, comply with law, and perform other activities permitted under applicable agreements. Where required, additional data-processing terms may apply.

7. Payments

Barklen may use Stripe or another payment provider to enable payment functionality.

Depending on the payment structure, a dog-training business may establish or connect a payment account directly with the payment provider.

Payment providers may collect identity, banking, payment-card, tax, transaction, and fraud-prevention information.

Barklen may receive transaction and account information necessary to operate Barklen's payment features and calculate applicable Barklen platform fees.

Please review the relevant payment provider's privacy policy for information about its practices.

8. Public Information

Barklen is a public marketplace.

Information displayed on a public business profile may be:

Viewed by anyone
Indexed by search engines
Referenced by AI-powered search systems
Shared through links
Included in Barklen search results

Businesses should not place confidential or sensitive information in public profile fields.

9. Cookies and Similar Technologies

Barklen may use cookies, pixels, local storage, and similar technologies to:

Keep users signed in
Remember preferences
Maintain security
Understand website performance
Analyze usage
Improve features
Measure marketing effectiveness

Where required by law, Barklen will provide appropriate choices regarding non-essential cookies or similar technologies.

10. Marketing Communications

You may receive Barklen marketing communications if you:

Subscribe to a newsletter
Request information
Create certain business accounts
Register for a webinar
Participate in Barklen programs
Otherwise consent to receive communications

You can unsubscribe from marketing emails through the unsubscribe link provided in the message. Certain operational or account-related communications may still be sent even if you unsubscribe from marketing.

11. SMS and Electronic Communications

If Barklen offers text-message functionality, consent to receive marketing texts will not be required as a condition of purchasing Barklen services unless expressly permitted by law.

Businesses using Barklen communication tools are responsible for obtaining legally required consent before sending messages to their own customers.

12. Barklen Video Interviews

Barklen may privately invite certain businesses to participate in video interviews.

Participation is voluntary.

If you accept an invitation, Barklen may collect recordings, transcripts, photographs, responses, and other media that you choose to provide.

Publication and promotional rights for Video Interviews may be governed by a separate interview consent or media release presented before participation.

13. Aggregated and De-Identified Information

Barklen may create aggregated or de-identified information from marketplace, business, and product activity.

We may use this information for purposes such as:

Product improvement
Industry analysis
Market research
Benchmarking
Reports
Educational materials
Business intelligence

Where information is treated as de-identified under applicable law, Barklen will not attempt to re-identify it except as permitted by law.

14. Data Retention

We retain information for as long as reasonably necessary to:

Provide Barklen services
Maintain accounts
Complete transactions
Meet contractual obligations
Resolve disputes
Maintain security
Comply with legal obligations
Protect legitimate business interests

Retention periods may vary depending on the type of information and service involved. Businesses may have separate legal obligations requiring them to retain records concerning their own clients and transactions.

15. Data Security

Barklen uses reasonable administrative, technical, and organizational safeguards designed to protect information.

However, no system or method of transmission can be guaranteed to be completely secure.

Users are responsible for protecting their passwords, authentication credentials, and devices.

16. Your Privacy Choices and Rights

Depending on where you live and applicable law, you may have rights to:

Request access to personal information
Request correction
Request deletion
Receive certain information in portable form
Opt out of certain targeted advertising
Opt out of certain sale or sharing of information
Limit certain uses of sensitive information
Withdraw consent where applicable
Appeal certain privacy decisions

Barklen will honor privacy rights required by applicable law. Requests may be submitted to support@barklen.com. We may need to verify your identity before completing certain requests. If the information was provided to Barklen by a dog-training business using Barklen software, we may direct you to that business or assist the business in responding to your request.

17. California and Other U.S. State Privacy Rights

Residents of certain U.S. states may have additional privacy rights.

If Barklen becomes subject to a state privacy law, Barklen will provide and honor the rights required by that law.

Barklen does not sell personal information for money.

Certain uses of advertising, analytics, or cross-context technologies may nevertheless be legally defined as "selling," "sharing," or targeted advertising under some state laws. Where applicable, Barklen will provide legally required opt-out mechanisms and honor qualifying opt-out preference signals such as Global Privacy Control.

18. Children's Privacy

Barklen's business accounts and commercial services are not intended for children under 18.

Barklen does not knowingly collect personal information from children under 13 without legally required parental consent.

If you believe a child has provided personal information in violation of this policy, contact us at support@barklen.com.

19. Third-Party Websites and Services

Barklen may link to:

Dog-training business websites
Social networks
Payment processors
Community platforms
Other third-party services

Barklen does not control the privacy practices of those third parties. Please review their privacy policies separately.

20. Changes to This Privacy Policy

Barklen may update this Privacy Policy as our services evolve.

When material changes occur, we may provide notice through the website, application, email, or another reasonable method.

The "Last updated" date at the top identifies the latest revision.

21. Contact Barklen

Questions or privacy requests may be directed to:

Barklen

Email: support@barklen.com

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